Refund & Cancellation Policy

1. How billing works

Subscriptions are paid monthly in Guyana dollars by local bank transfer. Each verified payment activates your plan for 30 days. Because payments are manual bank transfers, there are no automatic recurring charges — if you don't pay for the next period, your subscription simply expires.

2. Cancelling

You can cancel at any time by simply not renewing, or by messaging us on WhatsApp. Your access continues until the end of your current paid period. No further payment is due after cancellation.

3. Refunds

• Before activation: if your transfer cannot be verified or was made in error and your plan was never activated, we refund the full amount to the originating account.
• Within 7 days of activation: if you have barely used the service, contact us and we will consider a full or partial refund in good faith.
• After 7 days of active use: payments are generally non-refundable for the remainder of the current period.
• Duplicate or overpayments: always refunded in full.

4. How refunds are paid

Approved refunds are returned by bank transfer to the account the payment came from, within 10 business days of approval. We may ask you to confirm account details before sending.

5. Requesting a refund

Message us on WhatsApp at +592 681-6079 with your company name and the bank transfer reference number. We aim to respond within one business day.